ShipHero Scheduled Maintenance

Incident Report for ShipHero

Resolved

ShipHero Scheduled System Maintenance is completed. Customers may resume normal operations.

Thank you,

ShipHero Support
Posted Oct 11, 2026 - 06:19 UTC

Update

ShipHero Scheduled Maintenance is running. We will updated Status Page as soon as the maintenance is completed and you are able to resume normal operations.
Posted Oct 11, 2026 - 05:05 UTC

Investigating

Planned System maintenance started on time 05:00 UTC

Next Updates

1. Progress Updates - Frequency to be determined by length of maintenance window (minimum hourly)
2 Notification of Maintenance Completion - We will send an email advising customers to resume normal operations and setting event to "Completed"
Posted Oct 11, 2026 - 05:03 UTC
This incident affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication, Miscellaneous Services, ShipHero Ticket Support, and ShipHero MCP.