ShipHero Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ShipHero Mobile App Operational

90 days ago

100.0 % uptime

Today

ShipHero Dashboard Operational

90 days ago

100.0 % uptime

Today

Store Integrations Operational

90 days ago

100.0 % uptime

Today

Label Printing Operational

90 days ago

100.0 % uptime

Today

ShipHero Public API Operational

90 days ago

100.0 % uptime

Today

ShipHero Authentication Operational

90 days ago

100.0 % uptime

Today

Miscellaneous Services Operational

90 days ago

100.0 % uptime

Today

ShipHero Ticket Support Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2026

No incidents reported today.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

Barcode scans not registering during picking process in the mobile app.

Resolved - The incident has been resolved.

If you ran into this issue, please do one of the following:
1. Fully close the app and reopen it, or,
2. Switch users (PIN) and log back in.

This should resolve the scanning error.
If you still see the error after that, please let support know your app version and device.

Thank you.
Jul 10, 16:21 UTC

Monitoring - A fix has been deployed to the Mobile App and we are Monitoring the results.

If you ran into this issue, please do one of the following:
1. Fully close the app and reopen it, or,
2. Switch users (PIN) and log back in.

This should resolve the scanning error.
If you still see the error after that, please let support know your app version and device.
Jul 10, 15:56 UTC

Identified - The issue has been identified and we're currently implementing a fix.
Jul 10, 15:47 UTC

Investigating - We are investigating reports from barcode scans not registering during the picking process in the mobile app.
Jul 10, 15:33 UTC

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

All Systems Operational

Related

Past Incidents

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