ShipHero Status

All Systems Operational

API & Mobile Operational

Dashboard Operational

Stores Operational

Support Operational

Printing Operational

Third Party Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Oct 19, 2018

No incidents reported today.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

Issue Printing Labels

Resolved - This incident has been resolved.
Oct 12, 00:20 UTC

Update - Google has reported firebase is now working as expected. Printing is now working correctly.
Oct 12, 00:20 UTC

Identified - We've identified an issue with Firebase that is used by our print services.
Oct 12, 00:11 UTC

Investigating - The team is investigating an issue that is affecting labels being printed
Oct 12, 00:00 UTC

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.