All Systems Operational

Uptime over the past 90 days. View historical uptime.
ShipHero Mobile App Operational
ShipHero Dashboard Operational
Store Integrations Operational
Label Printing Operational
ShipHero Public API ? Operational
ShipHero Authentication Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Services Operational
ShipHero Ticket Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Latency - Order Imports
Resolved - This incident has been resolved.
May 13, 22:54 UTC
Identified - The root cause had been identified and we have successfully contained the issue.
May 13, 22:52 UTC
Update - We are continuing to investigate this active issue and are monitoring progress on restoration of service performance.
May 13, 22:03 UTC
Investigating - We are currently investigating a performance degradation between Shopify and ShipHero causing order imports to take longer than usual.
May 13, 21:20 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

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