All Systems Operational

ShipHero Mobile App Operational
ShipHero Dashboard Operational
Store Integrations Operational
Label Printing Operational
ShipHero Public API Operational
ShipHero Authentication Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Services Operational
ShipHero Ticket Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Resolved - This incident has been resolved.
Mar 16, 17:22 UTC
Monitoring - Shippo says they have resolved the issue.
Mar 16, 17:21 UTC
Investigating - Shippo has a partial outage which will block Cheapest if you have Shippo connected. If you use our direct USPS Modern solution you won't be affected. See https://status.goshippo.com/ for status of Shippo.
Mar 16, 16:51 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Completed - The scheduled maintenance has been completed.
Mar 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 05:00 UTC
Update - Updated with Date of Maintenance
Feb 18, 15:01 UTC
Scheduled - ShipHero is planning system maintenance on (Sunday), (March , 08), during this time ShipHero will not be accessible. We recommend logging out prior to the start of the planned maintenance.

Planned Communication Events

1. Initial communication - Advising customers of planned maintenance
2. Day of - 60 minutes Prior to Maintenance Scheduled start time
3. Progress Updates - Frequency to be determined by length of maintenance window (minimum hourly)
4. Notification of Maintenance Completion - We will send an email advising customers to resume normal operations and setting event to "Completed"

Feb 18, 14:57 UTC
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.