All Systems Operational
Uptime over the past 90 days. View historical uptime.
API & Mobile Operational
Dashboard Operational
Stores Operational
Support Operational
Printing Operational
Third Party Services Operational
Public-API-V2 ? Operational
Carriers Operational
90 days ago
99.91 % uptime
Today
EasyPost API Operational
90 days ago
99.83 % uptime
Today
Shippo API Operational
90 days ago
100.0 % uptime
Today
Stores Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
90 days ago
100.0 % uptime
Today
BigCommerce API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Past Incidents
Jul 2, 2020

No incidents reported today.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Endicia Response Slowness
Resolved - This incident has been resolved.
Jun 26, 21:39 UTC
Update - We are continuing to monitor for any further issues.
Jun 26, 21:39 UTC
Monitoring - Endicia is returning to normal speed. We will continue monitoring.
Jun 26, 18:30 UTC
Investigating - Endicia is responding extremely slow, we are applying a circuit break to Endicia so that quotes and cheapest may exclude Endicia if we don't get a response from Endicia within 10 seconds.
Jun 26, 18:24 UTC
Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020
Intermittent disruption to shipping
Resolved - This issue has been resolved.
Jun 23, 18:50 UTC
Investigating - We are investigating reports of intermittent errors when trying to ship orders.
Jun 23, 18:49 UTC
ShipHero Customer Hub & Ticket Delays
Resolved - We appreciate your patience as we partnered with our Vendor to address an issue that was causing a delay in our ticketing system. Everything appears to be up and running, our team is currently working to respond to requests as quickly as possible.
Jun 23, 17:49 UTC
Monitoring - Our 3rd Party vendor has identified and resolved the issue impacting our support communication. We will continue to monitor the performance of the system and apologize for any delayed responses.
Jun 23, 15:26 UTC
Identified - We have escalated performance concerns with our Customer Hub and Ticketing system to our 3rd party vendor. We appreciate your patience with our delayed response times.
Jun 23, 15:09 UTC
Jun 22, 2020
Slow Response Times
Resolved - This incident has been resolved.
Jun 22, 20:23 UTC
Monitoring - Endicia is working, but still running a bit slow. We will continue monitoring.
Jun 22, 17:53 UTC
Identified - The Endicia API is severely degraded. To avoid timeouts, do not use Endicia and do not use Cheapest if you have Endicia connected.
Jun 22, 16:39 UTC
Investigating - We are currently investigating this issue.
Jun 22, 16:33 UTC
Jun 21, 2020

No incidents reported.

Jun 20, 2020

No incidents reported.

Jun 19, 2020

No incidents reported.

Jun 18, 2020

No incidents reported.

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