All Systems Operational
API & Mobile Operational
Dashboard Operational
Stores Operational
Support Operational
Printing Operational
Public-API-V2 ? Operational
Third Party Services Operational
Carriers Operational
90 days ago
99.98 % uptime
Today
EasyPost API Operational
90 days ago
99.97 % uptime
Today
Shippo API Operational
90 days ago
100.0 % uptime
Today
Stores Operational
90 days ago
99.82 % uptime
Today
Shopify API & Mobile Operational
90 days ago
99.64 % uptime
Today
BigCommerce API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled FedEx Maintenance Jan 17, 02:00-23:00 UTC
Update - FedEx has provided customers with a notice that they will be undergoing a required maintenance during this time. Due to the required maintenance, customers using FedEx Web Services will be unable to process certain transactions between Saturday January 16th at 9 PM ET and Sunday, January 17th at 6 PM ET.
Dec 23, 15:40 UTC
Scheduled - FedEx has provided customers with a notice that they will be undergoing a required maintenance during this time. Due to the required maintenance, customers using FedEx Web Services will be unable to process certain transactions between Saturday January 16th at 9 PM ET and Sunday, January 17th at 6 PM ET.
Dec 23, 15:39 UTC
Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:00 UTC
Scheduled - ShipHero will be undergoing a 4-hour scheduled maintenance on Saturday, January 9th at 8 PM EST.
Dec 29, 19:32 UTC
Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Resolved - We have repushed the data that we see was affected by the Shopify API issue. If you are seeing data that is still wrong or missing please contact your CSM with an example.
Jan 6, 01:52 UTC
Identified - Shopify's API had an issue for several hours today which prevented some pushes of inventory and fulfillments. We are identifying the failed pushes and retrying
Jan 5, 21:25 UTC
Jan 5, 2021
Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.