ShipHero Status

All Systems Operational

API & Mobile Operational

Dashboard Operational

Stores Operational

Support Operational

Printing Operational

Third Party Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Dec 10, 2018

No incidents reported today.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

DHL Reports Slowness

Resolved - This incident has been resolved.
Nov 30, 23:17 UTC

Monitoring - DHL has reported that there is slowness currently occurring on DHL related web services. This may result in slow generation or timeouts of DHL Shipping Labels and Cheapest label generation if you have a connected DHL account.
Nov 30, 20:03 UTC

Intermittent "Network Error" Message when Printing

Resolved - Print services are currently operating normally and we continue to monitor.
Nov 30, 20:01 UTC

Identified - There is an issue related to printing services that our engineering team is working to resolve.
Nov 30, 17:31 UTC

Intermittent Printing Issues

Resolved - This incident has been resolved.
Nov 30, 13:32 UTC

Monitoring - We are monitoring print services which have resumed normal operation.
Nov 29, 22:16 UTC

Investigating - We are currently investigating an intermittent printing issue.
Nov 29, 20:47 UTC

Nov 28, 2018

No incidents reported.

Nov 27, 2018

No incidents reported.

Nov 26, 2018

FedEx Label Printing Slow

Resolved - FedEx response times have improved. We continue to monitor.
Nov 26, 16:58 UTC

Update - We are continuing to monitor for any further issues.
Nov 26, 16:31 UTC

Update - We are continuing to monitor for any further issues.
Nov 26, 16:30 UTC

Monitoring - We're seeing a slowdown in FedEx services that will affect label printing. We continue to monitor. http://www.shippingapimonitor.com/history.html?api=fedex
Nov 26, 16:28 UTC