ShipHero Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

API & Mobile Operational

Dashboard Operational

Stores Operational

Support Operational

Printing Operational

Third Party Services Operational

Public-API-V2 Operational

Support Services Operational

Help Scout Email Processing Operational

Carriers Operational

90 days ago

100.0 % uptime

Today

EasyPost API Operational

90 days ago

100.0 % uptime

Today

Shippo API Operational

90 days ago

100.0 % uptime

Today

Stores Operational

90 days ago

99.99 % uptime

Today

Shopify API & Mobile Operational

90 days ago

99.98 % uptime

Today

BigCommerce API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Dec 12, 2019

No incidents reported today.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

FedEx API Delays

Resolved - This incident has been resolved.
Dec 2, 19:40 UTC

Monitoring - The FedEx API is experiencing issues. If you have FedEx connected to your ShipHero account, you may encounter slowness or errors when printing, and may not see FedEx quotes if their API does not respond in a timely manner.
Dec 2, 18:07 UTC

Investigating - The FedEx API is experiencing issues. If you have FedEx connected to your ShipHero account, you may encounter slowness or errors when printing, and may not see FedEx quotes if their API does not respond in a timely manner.
Dec 2, 18:06 UTC

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

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