FedEx API Errors

Incident Report for ShipHero

Resolved

This incident has been resolved.

Posted Jul 23, 2020 - 00:26 UTC

Monitoring

FedEx API looks to be recovering, you can go ahead and try to print. We're monitoring.

Posted Jul 22, 2020 - 23:35 UTC

Identified

Confirmed that FedEx API label printing is down. FedEx API for quoting is fine. Once the API recovers you'll be able to print labels.

Posted Jul 22, 2020 - 23:27 UTC

Investigating

We're seeing a high number of errors from the FedEx API.

Posted Jul 22, 2020 - 23:14 UTC

This incident affected: Third Party Services.