Slowness with web app and trouble logging in
Incident Report for ShipHero
Resolved
This incident has been resolved.
Posted Aug 14, 2023 - 13:08 UTC
Monitoring
The issue has been resolved and we are monitoring the ensure that performance is stable.
Posted Aug 14, 2023 - 13:04 UTC
Identified
We have identified the issue and are working on a resolution.
Posted Aug 14, 2023 - 12:57 UTC
Investigating
Some customers are experiencing slowness with the web app and trouble logging in to the mobile app. We are investigating.
Posted Aug 14, 2023 - 12:50 UTC
This incident affected: ShipHero Mobile App and ShipHero Dashboard.