FedEx API Intermittent Issue

Incident Report for ShipHero

Resolved

This incident has been resolved.
Posted Jun 27, 2026 - 00:29 UTC

Update

We are monitoring the FedEx API issue and have observed an intermittent behavior with the API issue. ShipHero recommends contacting FedEx support for updates if impacted and continuing to monitor FedEx and ShipHero Status pages.
Posted Jun 26, 2026 - 20:06 UTC

Investigating

Our monitoring and alerting tools detected an issue with FedEx's API at approximately 12:06pm EST (2026-06-26). Our carrier team contacted FedEx and they confirmed they are investigating an intermittent issue with their API.

We recommend monitoring both ShipHero Status Page and FedEx to stay informed on progress.
Posted Jun 26, 2026 - 17:28 UTC
This incident affected: Label Printing.
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