"Invalid Order" errors

Incident Report for ShipHero

Resolved

This incident has been resolved.
Posted Feb 12, 2021 - 21:16 UTC

Identified

ShipHero has identified an issue that is causing 3PLs to get an error while trying to pull up certain order details. Engineers are in the process of fixing the issue. We will keep you informed as this incident proceeds through resolution.
Posted Feb 12, 2021 - 21:10 UTC
This incident affected: ShipHero Dashboard.