Shopify / ShipHero - API Requests
Incident
Report for ShipHero
Resolved
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are processing normally.
Shopify has also marked this incident as resolved.
We will continue to monitor the health of this connection through our standard monitoring processes.
For additional information regarding this incident, please refer to the Shopify Status page (https://www.shopifystatus.com/).
Shopify has also marked this incident as resolved.
We will continue to monitor the health of this connection through our standard monitoring processes.
For additional information regarding this incident, please refer to the Shopify Status page (https://www.shopifystatus.com/).
Monitoring
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are currently processing normally.
For additional information, we recommend subscribing to and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this integration and reporting status.
For additional information, we recommend subscribing to and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this integration and reporting status.
Investigating
ShipHero's internal monitoring reported elevated error rates from Shopify affecting some API requests. ShipHero Customers may experience intermittent issues with inventory updates, inventory synchronization, and/or order retrieval.
For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this connection and report status.
For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this connection and report status.
This incident affected: Store Integrations.
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