Issues affecting login
Incident Report for ShipHero
Resolved
Auth0 and AWS say fully resolved.
Posted Dec 15, 2021 - 16:28 UTC
Identified
You may experience issues generating new tokens or refreshing tokens for the Public API.
Existing tokens are unaffected.
Posted Dec 15, 2021 - 16:10 UTC
Investigating
We are investigating an issue affecting Auth0 - our authentication provider. We have switched to a backup provider. If you experience any difficulty logging in, please try again.
Posted Dec 15, 2021 - 15:41 UTC
This incident affected: Authentication (Auth0 User Authentication) and Public-API-V2, Third Party Services.
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