Login error on workstation app

Incident Report for ShipHero

Resolved

Issue is resolved. Thank you for your patience.

Posted May 20, 2023 - 20:33 UTC

Identified

If you are experiencing a log in error on the workstation app, is due to an issue with our authentication software. While we resolve this, please download the ShipHero Packing app so you can keep using your printers to print labels. Follow this steps to do so https://software-help.shiphero.com/hc/en-us/articles/4419362222733-How-to-Use-Troubleshoot-the-Packing-App

Posted May 20, 2023 - 19:41 UTC

This incident affected: Printing.