Unable to Modify Shipping Methods

Incident Report for ShipHero

Resolved

This incident has been resolved.

Posted Feb 27, 2023 - 19:19 UTC

Monitoring

ShipHero Engineers have implemented a fix to this issue and are currently monitoring performance.

Posted Feb 27, 2023 - 19:10 UTC

Identified

ShipHero Engineers have identified a probable cause for this issue. ETA to get the issue resolved is ~25 minutes.

Posted Feb 27, 2023 - 18:50 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2023 - 18:29 UTC

Investigating

ShipHero Engineers are investigating an issue impacting the ability to modify shipping methods. Updates will be provided as we progress through this incident.

Posted Feb 27, 2023 - 18:28 UTC

This incident affected: ShipHero Mobile App and ShipHero Dashboard.