All Systems Operational
Uptime over the past 90 days. View historical uptime.
ShipHero Mobile App Operational
ShipHero Dashboard Operational
Store Integrations Operational
Label Printing Operational
ShipHero Public API ? Operational
ShipHero Authentication Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Services Operational
ShipHero Ticket Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 5, 2024

No incidents reported today.

May 4, 2024

No incidents reported.

May 3, 2024
Dashboard & Shipping can't authenticate
Resolved - This incident has been resolved.
May 3, 20:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 20:22 UTC
Identified - We've isolated the issue, it's recovering, most new log ins should succeed.
May 3, 20:19 UTC
Investigating - Several systems are impacted, we believe it's related to our authentication systems and are working with our provider to bring things back up.
May 3, 20:15 UTC
May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Web dashboard - app.shiphero.com - some pages not loading
Resolved - This issue has been resolved. Thank you for your patience.
Apr 22, 18:20 UTC
Identified - There is an issue with some pages of the web dashboard - app.shiphero.com - not loading. We have identified the issue and are working on a fix.
Apr 22, 18:05 UTC
Apr 21, 2024

No incidents reported.

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