Reported Problems with Printing Invoices & Labels

Incident Report for ShipHero

Resolved

Google Firebase service is now operating as normal. All ShipHero print services are now working as expected.

Posted Jan 16, 2018 - 15:21 UTC

Investigating

Google Firebase, a service used to communicate print requests (such as shipping labels and invoices) is currently experiencing an outage that is affecting ShipHero customers. Our team is monitoring and investigating potential workarounds.

Posted Jan 16, 2018 - 14:33 UTC